RK Mechanical Operations
The RK operations team delivers unwavering customer service and field support throughout the life of every project. Strong leadership drives accountability and reliability through all levels at RK. We are committed to delivering consistent, predictable, measurable results on every project, every time. Our commitment includes:
- Planning and Expert Scheduling: Our planning includes careful consideration and documentation of project goals, required steps and defining and coordinating specific activities and work tasks. This includes preparing and assigning work schedules and obtaining the resources required to complete scheduled activities. We control our schedule by measuring performance, suggesting corrective actions and evaluating alternate system options.
- Management and Communication: We manage projects by maintaining open, ongoing dialogue with our clients and internal team members. We think proactively and are prepared to respond to issues that may arise including schedule delays, owner-driven changes and unforeseen obstacles. We use Customer Expectation Surveys (CES) to track performance and provide a tangible gauge of client satisfaction.
- Business Management Systems: Our quality standards are evident in our OSHA VPP Star Mobile Workforce and OSHA VPP Star Worksite accreditations, our ISO 9001:2008 certification and our ASME / AISC certifications. You can count on us for quality, safety and reliability.